Terms of Service
Last updated: September 3, 2026
These Terms of Service ("Terms") govern your use of Plait, the website at plait.fit and related applications (the "Service"), operated by Plait ("we", "us"). By creating an account or connecting a wearable device you agree to these Terms and to our Privacy Policy.
1. What Plait is, and is not
Plait turns data from your wearable (WHOOP, Garmin and, in the future, other devices) into nutrition guidance, meal plans and recovery insights generated with the help of artificial intelligence. Plait is a wellness and informational tool. It is not medical advice, not a medical device, and not a substitute for a physician, registered dietitian or other qualified professional. Always consult a professional before making significant changes to your diet, training or health routine, especially if you have a medical condition, are pregnant, or take medication.
2. Eligibility and accounts
You must be at least 18 years old to use the Service. You sign in through your wearable provider's account (for example WHOOP or Garmin). You are responsible for keeping that account secure and for all activity under your Plait account. One person per account.
3. Your wearable data
When you connect a device you authorize the provider to share your health and activity data with Plait so we can provide the Service. You can disconnect at any time from your provider's settings or from your Plait dashboard, and you can ask us to delete your account and data by writing to support@plait.fit. How we handle data is described in the Privacy Policy.
4. Free and Pro plans
The core dashboard is free. Plait Pro unlocks additional features (AI recommendations, meal customization, exports and more) and is offered as a monthly subscription or a one-time lifetime purchase, at the prices shown in the dashboard at the time of purchase.
- Monthly subscription. Billed through PayPal. New subscriptions may include a free trial; you will be charged when the trial ends unless you cancel before then. The subscription renews automatically each month until cancelled. You can cancel at any time from your dashboard or from your PayPal account; access continues until the end of the period already paid.
- Lifetime purchase. A one-time payment for access to the Pro features of the current major version of Plait for as long as the Service operates. "Lifetime" refers to the lifetime of the Service, not of the purchaser.
- Failed payments. If a renewal payment fails, Pro features are paused until payment is completed. Your data is kept.
- Refunds. Monthly charges are non-refundable except where required by law. Lifetime purchases can be refunded within 14 days of purchase if you have not used Pro features extensively; write to support@plait.fit.
- Price changes. We may change prices for new purchases at any time. Existing monthly subscribers will be notified at least 30 days before a price change takes effect.
5. Referral program
Referral rewards (such as free months of Pro) are granted when a referred person creates an account and meets the conditions shown in your dashboard. Rewards have no cash value, cannot be transferred and may be revoked in case of abuse (self-referrals, fake accounts, automated sign-ups).
6. Acceptable use
You agree not to: access the Service by automated means other than the interfaces we provide; attempt to bypass payment or access controls; reverse engineer the Service; upload malicious code; use the Service to harm others or break the law; or resell the Service. We may suspend or terminate accounts that violate these Terms.
7. AI-generated content
Meal plans, insights and recommendations are generated automatically from your data and general nutrition knowledge. They can be wrong, incomplete or unsuitable for you. Use your judgment, check ingredients for allergies and intolerances, and do not rely on Plait for anything where an error could harm your health.
8. Intellectual property and trademarks
The Service, its design, code and content are owned by Plait or its licensors. You keep all rights to your own data. WHOOP® is a registered trademark of WHOOP, Inc. Garmin® is a registered trademark of Garmin Ltd. or its subsidiaries. Apple Watch® and Apple Health are trademarks of Apple Inc. Plait is an independent product and is not affiliated with, endorsed by or sponsored by any of these companies. Their names are used only to describe compatibility.
9. Availability and changes
We work to keep Plait available but do not guarantee uninterrupted service. Wearable providers may change or restrict their data access at any time, which can affect features. We may modify, add or remove features, and may discontinue the Service with at least 30 days' notice to registered users, during which you can export your data.
10. Disclaimer and limitation of liability
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose and accuracy. To the maximum extent permitted by law, Plait's total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect, incidental or consequential damages, or for decisions you make based on the Service.
11. Termination
You can stop using Plait and delete your account at any time. We may suspend or terminate access for violations of these Terms or for legal reasons. Sections that by their nature should survive termination (payments owed, disclaimers, limitations of liability, intellectual property) survive.
12. Changes to these Terms
We may update these Terms. When changes are material we will notify registered users by email or through the dashboard at least 14 days before they take effect. Continuing to use the Service after that date means you accept the new Terms.
13. Contact
Questions about these Terms: support@plait.fit.